Actionable Insights for Mystery Shopping Companies

Increase customer satisfaction, boost sales, and improve loyalty

Stay ahead in the rapidly evolving world by integrating AI-powered analytics and full-circle reporting, tailored specifically for mystery shopping companies, into your service offerings today.

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AI-driven analytics for real-time insights

Running a mystery shopping company means balancing the expectations of businesses that rely on your insights to improve customer experience. But what if you could do more than just provide feedback—what if you could deliver measurable improvements?

Thanks to advancements in Artificial Intelligence, we now offer more granular, specific feedback that completes the customer service loop. Our AI moves beyond delivering data for your clients to interpret. With state-of-the-art video and audio intelligence, we extract detailed, nuanced insights and present them through personalized training videos and reports that directly address customer interactions, highlighting actionable improvements.

Better, Faster, Stronger

We use traditional data analysis tools with cutting edge AI solutions
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Proactive Problem-Solving

Our AI constantly monitors interactions, identifying patterns and trends before they escalate into larger issues. We offer tailored recommendations for handling common client concerns, evaluate staff performance, and provide management with proactive solutions to keep service quality high and prevent recurring issues.

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Rapid, Accurate Insights

Our proprietary process can analyze years of raw video/audio/text data in just a day, delivering nearly 97.8% accuracy compared to traditional surveys. Evalyn identifies trends, pinpoints areas for improvement, and highlights key issues—ranging from unenthusiastic greetings to ineffective closing techniques.

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Personalized Training & Development

We don’t just deliver data. Evalyn analyzes representative-customer interactions and creates personalized training videos with actionable recommendations based on key performance indicators (KPIs). These videos can be seamlessly integrated into your current system or delivered separately, forming a complete feedback loop from data collection to actionable training.

FAQ

How secure is the data shared with you?

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We take data privacy seriously. All data is encrypted during transmission and securely stored. We never share your information with third parties and fully comply with strict data protection policies.

How accurate is your AI in analyzing mystery shopping data?

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Our AI is optimized to deliver 97.8% accuracy compared to manual surveys. Each report includes direct references to key conversations, ensuring you have full confidence in the insights we provide.

How do we receive the AI-powered reports, and will we need to change our current systems?

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No system changes are required. We provide ready-to-use reports that integrate seamlessly into your existing workflows. You’ll receive actionable insights in the format you prefer without any added complexity.

Is investing in AI-powered reporting worth it for my company?

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Absolutely! Our AI-driven reports provide faster, more detailed insights that enhance client experience and deliver measurable ROI. Proactive recommendations help clients address issues early, improving loyalty and driving long-term engagement.

Why switch to AI-powered reports when traditional methods work?

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AI delivers deeper insights by identifying trends and patterns that manual analysis often overlooks. With AI-powered reporting, you offer greater value to your clients, helping you stand out in a competitive market.

What if AI-powered reporting doesn’t meet our needs?

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We offer demo reports so you can experience the value firsthand. Our customizable reports ensure that the insights we provide align with the specific goals and needs of your clients.


Don’t wait to enhance your services. Schedule a personal demo with your data!  

Request your personalized demo today and discover how AI-powered reporting can take your mystery shopping company to the next level.

We take your privacy seriously and don't share your information with third parties.

email: hi@askevalyn.com